On the 1 November 2025, the Support at Home Program will replace the Home Care Program and the Short Term Restorative Care (STRC) Program. Home care recipients will transition to Support at Home at their current service levels.
Older people on the National Priority System awaiting allocation of a Home Care Package will also transition automatically to a Support at Home classification once a place is available, Participants won’t need a new assessment unless their needs change.
When an older person is assessed into Support at Home through a Single Assessment System (SAS), they will receive a notice of decision with an individual support plan to share with their provider.
This will contain:
- a summary of their aged care needs and goals
- a classification with an associated ongoing quarterly budget; and/or
- an approval for short-term supports, which may include a budget for:
- assistive technology
- home modifications
- restorative care pathway (for example, intensive allied health services)
- end of life pathway.
Older people with an ongoing quarterly budget will have access to an approved list of services. Working with the independent assessor, the older person will determine the services from that list that they wish to receive.
Assessors may approve participants for assistive technology and/or home modification sand assign a funding tier for this support at the point of assessment. The funding tiers are Low (<$500), Medium ($2,000) and High ($15,000).
Support at Home Guide
For more information on the changes, please see the Support at Home Program – A guide for older people in Australia, families and carers which will be sent out to all clients. The My Aged Care Guide is available here.
Community Information Sessions
In addition, please feel free to attend a Community Information Session in your area (details below) or contact your personal Community Coordinator on 07 3720 9122.
We continue to host sessions to share more information on the changes to the Support at Home Program, which will replace the HomeCare Program. These changes will come into affect on 1 July 2025. These sessions allow everyone to be armed with useful information regarding the new program.
Retirement Village Information Sessions
- 5th June – 10am Tricare Cypress Gardens, Clear Island Waters
- 6th June – 10am Tricare Stafford Lakes, Stafford
28 August – 10am Springs Lifestyle Village, SilkstoneCancelled- 1 Sept – Elements Retirement Living Springwood
- 3 Oct – Country Care – Ormiston
- 7 Oct – Tricare Compton Gardens
- 30 Oct – Tricare Mt Gravatt
- 14 Nov – Mt Gravatt Bowls Club
AHCD, VAD & Elder Abuse Information Session
- June – 10am Ormiston Rise Retirement Living, 174 Wellington St, Ormiston.
Heather ‘Support at Home’ Information Session
Heather are holding complimentary information sessions to answer all your in-home care support questions.
Heather Hill will explain the changes to the Home Care Program and what they mean to you as it transitions to Support at Home. This includes:
- What will I have to pay?
- What services can I continue to get?
- Are there any services that I can’t get?
- What does this mean for my funding and services?
Join Heather at our next information sessions, Thursday 21st August and Thursday 23 October 2025.
The sessions are being held at 50 Oxlade Drive, New Farm (21 Aug) and Mt Gravatt Bowls Club (23 Oct).
