About Heather Senior Care
Founded to support seniors to live as independently as possible, we believe it’s the little things that create a meaningful and fulfilling life. Our mission is to bring joy and enhance the lives of those we care for.
Create the joy
Sharing positivity and enthusiasm to bring out the best in all of us.
Compassion
Acting with empathy, understanding and kindness to provide the best possible support to everyone.
Embrace excellence
Ensuring the highest standards of quality and safety in everything we do.
Making a difference
Creating positive change in our community.
Respect
Always considering others, valuing people as individuals and embracing our differences.
Integrity
Living a culture of honesty and ethical behaviour. We do what we say we will do.
Heather's Story
As a young child, Heather had rheumatic fever and spent almost a year in a hospital. This started her passion for quality care, she wanted to be the nurse who really cared. Heather found inspiration in her mother, Joyce, who was a registered nurse. Together they established and grew a company that would deliver quality care to both the client and the nurses.
Now 20 years later, Heather is working with her daughter Hayley, ensuring the clear goal of providing quality care and support to our workforce and our clients. They also understand that people don’t just require care or give care—they want to feel valued, respected and have joy in their lives.
Joyce benefited from Home Care until the end of her life, and this brought great joy to both her and her family! Her individuality and her work, family, skills and achievements were always celebrated.
A Community Focus
Heather’s founding vision ‘Nurses caring for nurses’ captured the agency’s ongoing dedication to providing nurses with a caring, supportive and understanding environment.
Today, this vision is still integrated into every aspect of our business and has resulted in our reputation as a leading provider of experienced and compassionate senior care professionals.
As a family-owned and run business, we focus on supporting seniors to live vibrant and independent lives at home or through the National Disability Insurance Scheme (NDIS).
"Working here feels like being part of a hidden gem. Most days I’m out supporting clients in their daily lives, and knowing the hub is just a call away makes all the difference. They’re always ready with backup, answers, or even just a friendly check-in when you need it. Great support, great people, great vibes!"
Emily
"This company honestly care not only about the client but also there staff. As a staff member I am made to feel valued and my opinion matters."
Lesly
Benefit from experienced and friendly care
Our team of highly qualified nurses, carers and management are enthusiastic about making a positive impact on the lives we touch. Supporting you and your family to live a connected life is our purpose and passion.
Government approved
No hidden fees
Speak to a real person
Family owned and run for over 20 years
Meet The Team
Hayley Clarke
Chief Executive Officer
Heather Hill
Founder and Director
Selina Makaohi
Clinical Manager
Telena Henry
Rostering Coordinator
Michaela Felsch
Community Engagement Officer
Karen Murphy
Community Manager
Client Feedback
"I recently retired after working for 16 years as an AIN with Heather Senior Care, previously Heather Hill Nursing Association.
They were 16 happy years. HSC are genuinely caring employers, and my relationships with the staff members and management were excellent."
Charlie Maiden (Former AIN at Heather Senior Care)
"I recently changed from my previous provider to Heather. I have been delighted with the the level of professionalism. Everyone with whom I have had contact has been caring and knowledgeable about providing the best service possible for my needs."
June Keir
"I have had the pleasure of working with Heather Senior Care, and it has been an incredible rewarding experience. Caring for elderly patients has taught me so much about compassion, patience, and person-centred support. The team is so supportive, dedicated and flexible, always valuing both their clients and staff. I would highly recommend Heather Senior Care for anyone looking for high quality care for their loved ones or a positive caring workplace."
Janvi (former Heather Senior Care)
"My wife was on level 2 HCP—she then had numerous falls and Heather Senior Care helped us through the journey to get an upgrade to a level 4 HCP..
My wife has advanced dementia and with the help and support of Heather Senior Care and our coordinator I have kept Anna at home. Our home care coordinator has always advocated for Anna and it has never been a problem to get equipment, modifications or consumables or allied. We get 7 days a week care and if a carer is sick or away the rostering team always do their best to replace the staff. It has been wonderful and the support staff have been a wonderful help and support—it allows me to get out into the community and do what I need to do, like appointments. Our coordinator is always available on the phone. I feel they actually care and we are not just a number. I feel that our Heather Senior Care has always advocated for myself and my wife and keep us updated and informed. I feel like everyone cares about us"
Hugh B (Family of client)
"I have been delighted with the level of professionalism at Heather Hill. Everyone with whom I have had contact there has been caring and knowledgeable about providing the best service possible for my needs. My case manager provides me with an amazing level of support. My support worker is wonderful, hard working, thorough and caring. Thanks to everyone at Heather Hill."
June K (client)
